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BUYER'S GUIDE HOW DESIGN THINKING IMPROVED THE FIRE PIT EXPERIENCE

HOW DESIGN THINKING IMPROVED THE FIRE PIT EXPERIENCE

Totally de-contructing the fire pit experience - from shopping and purchase to delivery, set up and experience - made all the difference in launching the TIKI® Brand Patio Fire Pit.

"You get it home, it's usually flat-packed, you have a ton of screws and loose pieces," said Andrew Harmeling, Senior Product Manager for TIKI® Brand, about the pain points his team was looking to address. "All the way to lighting, clean up and storage. There's a ton of them within the fire pit experience."

The simple two-piece design and the easy-light Wood Packs were all part of the product, developed using design thinking to de-construct and re-build what it means to have a fire pit.

Learn more about the process taken to develop the TIKI® Brand Patio Fire Pit: