CUSTOMER SERVICE

Skip Navigation LinksCustomer Service > Information > Product Information/FAQs

Skip Navigation Links.
Search Product Information / FAQs
    

Skip Navigation LinksFAQ

  • Farmer’s lantern - How do I extinguish my Farmer’s lantern?
  • Farmer’s lantern - How do I light my Farmer’s lantern?
  • Farmer’s lantern - How long will my Farmer’s lantern burn?
  • Farmer’s lantern - How much oil does my Farmer’s lantern hold?
  • Fuel/oil - Are the oil bottles recyclable?
  • Fuel/oil - Can I store my citronella torch fuel outside?
  • Fuel/oil - Can I use citronella torch fuel indoors?
  • Fuel/oil - Can I use citronella torch fuel on animals?
  • Fuel/oil - Can torch fuel be shipped?
  • Fuel/oil - How do I clean oil spills on my concrete?
  • Fuel/oil - How do I clean oil spills on wood?
  • Fuel/oil - How do I clean oil spills out of my carpet/rug/upholstery?
  • Fuel/oil - How do I properly dispose of my oil?
  • Fuel/oil - How much citronella is in the fuel?
  • Fuel/oil - Is citronella smoke harmful to humans or animals?
  • Fuel/oil - Is it safe to store oil in the torches or should it be emptied after using?
  • Fuel/oil - What is the shelf life of oil?
  • Fuel/oil - What should I do if I have ingested oil?
  • Fuel/oil - What should I do if my oil freezes?
  • Fuel/oil - What should I do if oil comes in contact with my skin?
  • Metropolitan Lamp - How long will my Metropolitan lamp burn?
  • Metropolitan Lamp - How much oil does my Metropolitan lamp hold?
  • Traditional Lamps - How do I extinguish my traditional oil lamp?
  • Traditional Lamps - How do I light my traditional oil lamp?
  • Traditional Lamps - How long will my lamp burn?
  • Traditional Lamps - How much oil does my lamp hold?
  • Traditional Lamps - I’d like to make my own lamps. Where can I find parts or lamp components?
  • Traditional Lamps - Is it safe to store oil in the oil lamps or should it be emptied after use?
  • Traditional Lamps - Is it safe to use Ultra-Pure® oil in my kerosene lamp?
  • Traditional Lamps - My lamp smokes badly; what should I do?
  • Traditional Lamps - What is the value of my old/antique lamp?
  • Traditional Lamps - What kind of oil should I use in my oil candle?
  • Traditional Lamps - Where can I buy replacement parts for my oil lamp?
  • Traditional Lamps - Which oil should I use in my Aladdin lamp?
  • Traditional Lamps - Why will my lamp not stay lit?

    • Medical Emergency Contact Information: For accidental ingestion of lamp or torch oil, do not induce vomiting. Please contact a physician immediately or for 24 Hour a Day / 7 Days a week immediate safety and medical advice, please contact PROSAR @ 1-800-308-7141.

    You can also contact your local poison control center by calling 1-800-222-1222