CUSTOMER SERVICE

Skip Navigation LinksCustomer Service > Information > Product Information/FAQs

Skip Navigation Links.
Search Product Information / FAQs
    

Skip Navigation LinksFAQ

  • Accessories - Can I refill my Ready to Light canister?
  • Accessories - Can I use Ready-2-Light™ Canisters on their own, outside of torches?
  • Accessories - My metal TIKI® torch stand left rust stains on my deck/patio. How do I clean it?
  • Accessories - What are the minimum and maximum dimensions that will fit in TIKI® torch stands?
  • Accessories - What kind of oil should I use in my oil candle?
  • Citronella Outdoor Torch Fuel/oil - Are the oil bottles recyclable?
  • Citronella Outdoor Torch Fuel/oil - Can I store my citronella torch fuel outside?
  • Citronella Outdoor Torch Fuel/oil - Can I use citronella torch fuel indoors?
  • Citronella Outdoor Torch Fuel/oil - Can I use citronella torch fuel on animals?
  • Citronella Outdoor Torch Fuel/oil - Can torch fuel be shipped?
  • Citronella Outdoor Torch Fuel/oil - How do I clean oil spills on my concrete?
  • Citronella Outdoor Torch Fuel/oil - How do I clean oil spills on wood?
  • Citronella Outdoor Torch Fuel/oil - How do I clean oil spills out of my carpet/rug/upholstery?
  • Citronella Outdoor Torch Fuel/oil - How do I properly dispose of my oil?
  • Citronella Outdoor Torch Fuel/oil - How much citronella is in the fuel?
  • Citronella Outdoor Torch Fuel/oil - Is citronella smoke harmful to humans or animals?
  • Citronella Outdoor Torch Fuel/oil - Is it safe to store oil in the torches or should it be emptied after using?
  • Citronella Outdoor Torch Fuel/oil - What is the shelf life of oil?
  • Citronella Outdoor Torch Fuel/oil - What should I do if I have ingested oil?
  • Citronella Outdoor Torch Fuel/oil - What should I do if my oil freezes?
  • Citronella Outdoor Torch Fuel/oil - What should I do if oil comes in contact with my skin?
  • Color Flame Torch Fuel - How do I use this product?
  • Color Flame Torch Fuel - How long will my Color Flame burn?
  • Torches - How do I clean my bamboo torch?
  • Torches - How do I extinguish my torch?
  • Torches - How do I light my torch?
  • Torches - How far apart should I place my torches?
  • Torches - How long will my torch burn?
  • Torches - My torch will not light. What do I do?
  • Medical Emergency Contact Information: For accidental ingestion of lamp or torch oil, do not induce vomiting. Please contact a physician immediately or for 24 Hour a Day / 7 Days a week immediate safety and medical advice, please contact PROSAR @ 1-800-308-7141.

    You can also contact your local poison control center by calling 1-800-222-1222